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Pet Loader® Customer Service

Toll free 877-275-4870
8:30am to 5:00pm CST
or email us using the form on this page 24/7

Write to Us

A’WEGO Enterprises Inc.
4859 Colt Rd
Rockford, IL 61109

You must be satisfied!

Try Pet Loader pet stairs for 30 days. If you are not completely satisfied with its performance, ease of use, or any other aspect of Pet Loader, you may return it for a full refund of the purchase price. ABS plastic and metal are warranted for life against manufacturing defects. See our warranty for complete details.

View our Limited Lifetime Warranty.