Payment
We accept all major credit cards.
Domestic Shipping
We ship FedEx Ground within the US.
Call Pet Loader Customer Service at 877-275-4870 for expedited FedEx shipping quote.
International Checkout Shipping Policy
Shipping outside the US is available.
Orders placed from outside the United States are subject to the taxes and duties of the destination country.
- Prices shown are in U.S. dollars. For conversion, we recommend using a currency converter.
- Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.
We have partnered with a third party to service our international customers. At checkout, choose your international destination from the country drop down menu. Once you select your country and prepare to checkout, you will be automatically transferred to a page where you will be provided with international shipping costs. Customs and import taxes will be charged separately. Upon completion of your order, your credit card will be charged for the entire purchase. We will ship the goods to the third party distribution facility where they will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
We Offer a Limited Lifetime Warranty
Return Policy
If you are not completely satisfied with this product, return it to A’Wego Enterprises, Inc. within 30 (thirty) days of purchase with receipt/proof of purchase for a full refund of your purchase price minus shipping and handling charges and merchant fees applicable to the purchase (sale and return fees). These will be deducted from your refund. Returns beyond the 30 day limit will incur a stocking fee.
Pet Loader
4859 Colt Road
Rockford, IL 61109
877-275-4870