Pet Loader devices are guaranteed to be free of manufacturing defects in the plastic, steel and or aluminum materials for as long as the original purchaser owns the device limited by the following:
PLASTIC — Pet Loader devices are UV stabilized, but sun bleaching may occur. This is considered normal wear and is not covered under this Warranty. Reductions in shine or gloss, scratching, chipping or staining are specially not covered, and are indicative of normal wear and tear.
STEEL — All steel components are zinc coated for rust resistance. Due to atmospheric or water conditions, some rust may appear. This is considered normal wear and tear and not covered by this Warranty.
CARPET — The carpet used on our Pet Loader device is either marine grade, or indoor outdoor carpet suitable for deck and pool use, and are mildew and mold resistant. All carpet has been UV stabilized. No Warranty is offered on the carpet. Replacement carpet is available; please call our customer hotline at (877) 275-4870 for prices.
ALUMINUM — Powder coating is warranted against manufacturing defects. Normal wear and tear may result in chipping off the powder coating and is not warranted. It will not hurt the aluminum underneath. A black marker can be used for touch-up or a black paint for aluminum products may be used.
WHEELS — The caster wheels are an option which are not covered under this Warranty. The wheels are meant for rolling your Pet Loader device and will not withstand additional weight, such as sitting on the product.
Any warranty we provide shall be null and void if the original serial numbers have been removed, altered or cannot be determined by us. WE PROVIDE A WARRANTY AGAINST MANUFACTURING DEFECTS IN THE PLASTIC, STEEL AND/OR ALUMINUM MATERIALS USED TO CONSTRUCT OUR PETLODER PRODUCTS FOR THE ENTIRE DURATION THAT YOU, THE ORIGINAL PURCHASER, OWN ANY PET LOADER DEVICE PURCHASED FROM US. If any materials comprising any Pet Loader device You purchase is defective and You notify us at any time during the product’s lifetime, we will either repair, adjust as appropriate or replace such product. If we no longer use the original material You purchased, we will replace such defective materials with a substantially similar materials of equal effect. Before we will honor any warranty claim, we require that You provide to us proof of your original purchase in addition to providing us with a picture of any product defect(s) in connection with each specific warranty claim that You make so that we may properly document any claim(s) made by You internally. This obligation by You shall be a condition to our obligation to perform under this Warranty in connection with any warranty claim You make. No parts or materials used to construct any Pet Loader device You purchase shall be considered defective unless such defect occurred during the manufacturing of the device. Misuse of any Pet Loader product by You shall void the Warranty.
LIMITATION OF LIABILITY
YOU AGREE THAT WE OR ANY OF OUR OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, AFFILIATES, AGENTS, ATTORNEYS ITS SUCCESSORS AND/OR ASSIGNS, IF APPLICABLE, SHALL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR ANY OTHER INDIRECT DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR PURCHASE OF ANY Product OR SERVICE FROM THIS WEBSITE INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS OR REVENUES, LOST DATA OR LOST GOODWILL OR ANY OTHER DAMAGES. YOU AGREE THAT OUR LIABILITY FOR ANY AND ALL TYPES OF DAMAGES SHALL IN ALL CASES BE LIMITED TO THE PURCHASE PRICE OF THE PRODUCT IN QUESTION PAID BY YOU. WE SHALL NOT BE LIABLE TO YOU AS STATED HEREIN REGARDLESS OF THE CAUSE OF ANY SUCH DAMAGE OR THE NATURE OF ANY CLAIM, WHETHER FOR BREACH OF CONTRACT, BY STATUTE, FOR ANY TORTIOUS CONDUCT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY) OR BY ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE SAME. ACCORDINGLY, YOU AGREE TO WAIVE YOUR RIGHTS UNDER ANY LAWS THAT OTHERWISE MIGHT LIMIT YOUR WAIVER OF SUCH CLAIMS INCLUDING, CALIFORNIA CIVIL CODE §1542 IF YOU ARE A CALIFORNIA RESIDENT, OR ANY OTHER APPLICABLE STATE LAWS.
PET LOADER USE RESTRICTIONS
PET LOADER DEVICES ARE ONLY INTENDED FOR LOADING YOUR PETS IN AND OUT OF VEHICLES, BOATS AND RECREATIONAL VEHICLES. USE OF ANY PET LOADER DEVICE FOR ANY OTHER PURPOSE WILL VOID THIS WARRANTY. In addition, You should NEVER leave your Pet Loader device unattended while mounted to any vehicle, boat, etc., which is otherwise ready for use. You should always secure your pet(s) while using your Pet Loader device to load your pets(s). DO NOT place your pet or pets exceeding more than 250 pounds onto any Pet Loader device at the same time. Pet Loader device platforms are directional and must be positioned consistent with the designated front and rear locations of each device as indicated (etched) on each device. IF YOU USE A PET LOADER DEVICE IN A DIFFERENT POSITION OTHER THAN AS INTENDED, OR IN A MANNER INCONSISTENT WITH THE INSTRUCTIONS ON PROPER SET-UP AND PROPER USE AS DESCRIBED IN THIS WARRANTY, AS SET FORTH ON OUR WEBSITE AND/OR AS MAY BE SET FORTH ON ANY WRITTEN MATERIALS THAT ARE PROVIDED WITH ANY PET LOADER DEVICE YOU PURCHASE, SUCH MISUSE WILL VOID THIS WARRANTY.
Exceptions to Disclaimers & Limitations
Some jurisdictions do not allow the waiver of certain warranties or the limitation of liability for certain damages. Accordingly, some of the above warranty disclaimers and limitations of liability may not apply to you. To the extent that we may not disclaim any implied warranty or limit its damages, the scope and duration of any required warranties and the extent of our liability shall be as limited as allowed under any applicable laws.