Call Pet Loader


For orders, questions,
and customer service.

8 A.M. to 6 P.M. CST

Pet Loader Promo Code Pet Loader MAX

Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Return Policy

If you are not completely satisfied with this product, return it to A’Wego Enterprises, Inc. within 30 (thirty) days of purchase with receipt/proof of purchase for a full refund of your purchase price minus shipping and handling charges. Returns beyond the 30 day limit will incur a stocking fee.

Pet Loader
4859 Colt Road
Rockford, IL 61109

International Checkout Shipping Policy

  • Prices shown are in U.S. dollars. For conversion, we recommend using a currency converter.
  • Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.

We have partnered with a third party to service our international customers. At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to a page where you will be provided with international shipping costs. Customs and import taxes will be charged separately. Upon completion of your order, your credit card will be charged for the entire purchase. We will ship the goods to the third party distribution facility where they will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.